As a business owner or property manager, you are responsible for keeping lives, assets, and property safe. Choosing the right security team is a crucial part of this process. Don’t make the mistake of relying on an in-house security team, only to find out that they lack proper training when you need them most.
Private security companies require their officers to go through rigorous and ongoing training to ensure that their officers can handle threats and emergency situations professionally and quickly. Not only do they learn about patrolling and situational awareness, but they’re also taught about controlling a crowd during an emergency, theft prevention, and so much here.
Here’s how private security officers are trained, and why they’re a better choice for your business or community.
Of course, every security officer candidate must pass an extensive background check and personality assessment before they are accepted into the training program. Once this is completed, they undergo pre-assignment training and certification before they can go out in the field.
During their pre-assignment course, security officers are given a thorough overview of the role of a security officer. They are taught about their legal powers and limitations. They are also taught how to respond to emergency situations and how to operate modern access control systems.
Pre-assignment training also includes education in communications and public relations, as well as proper ethics and a code of conduct. When the pre-assignment training course is completed, the new security officer must pass a test to ensure that he understands the duties of his job.
Once the potential security officer passes this initial test, he must apply to Private Security Section of the City of St. Louis to become registered as a security guard. Once approved for certification, he is eligible to move on to the next stage of the process.
Training in the Field and on the Job
Once the new security guard has been certified, he will be given his first assignment. Whether the officer will be patrolling the food court, the streets of a private neighborhood, or a construction site after hours, he will receive on the job training that is specific to the site where he has been assigned. This will include training in the current surveillance, security, and technology systems used on the property.
On the job training may include the proper use of body cameras, in-car computers, tablets, smartphones, and other advanced technology used by the security company. If required, the officer will receive training in the secure transportation of money or assets. He may learn about access control and how to check baggage and vehicles for illegal substances or weapons. Sensitivity training to prevent racial profiling will also be included.
In the field training will also include education in emergency procedures, crowd control, theft prevention, fire protection systems, and liability avoidance. He’ll be taught how to prioritize his duties and make decisions quickly, as well as how to effectively communicate with first responders in a crisis.
The security officer will also learn how to conduct effective roving security patrols. He will learn how to watch for suspicious activities in order to prevent theft, crime, and vandalism on your property. Training in escorting unwelcome individuals off the premises will be provided.
A security officer’s training includes conflict resolution techniques, disengagement techniques, and proper search methods. In this day and age, drug awareness training is also essential. He will also be trained to look for safety issues that should be reported back to the property owner or manager, as well as learn the proper way to respond in a crisis situation.
The security officer is also taught about proper ethics and professionalism at his assigned position, as well as standard prevention and response procedures. He will be required to complete training in fire and life safety, plus first aid, CPR, and AED training as part of his responsibility for keeping people safe.
A private security officer’s training even goes beyond protective measures and tactics. He will also be required to learn how to write effective reports and testify in court if it ever becomes necessary. If a crime or accident ever happens on your property, this knowledge will be crucial.
Training will also include extensive knowledge of relevant laws and legislation. Many of these additional skills are taught in an 8-hour in-service training course that every new security officer must complete within their first 90 days of employment. This type of training requires resources, skills, and knowledge that most property owners and businesses do not have.
Private security officer training doesn’t end after the first 90-days on the job. Once the initial training has been completed, the security officer will receive ongoing training that is specific to any site he is reassigned to.
He will also be required to complete a refresher course each year to ensure that his knowledge and skills are kept sharp and up to date. During this course, proper safety, fire, and emergency response procedures will be reviewed and reinforced.
As part of the security officer’s ongoing training, a combination of classroom work, hands-on exercises, and online learning are used. This ongoing training is crucial to ensuring that officers are up to date on current technologies and skills, and for ensuring that they don’t become complacent on the job.
Security officers who are highly qualified, technology-savvy, and custom-trained for the site they will be working at are much better equipped to handle the day to challenges a security officer can face in today’s society. Most property managers and businesses do not have the resources required to provide this level of ongoing training to an in-house security team.
Hiring a private security company ensures that your security officers have the best training possible and that their training in new legislation and technology is kept current. This is essential for protecting people, assets, and property in an era when criminal activity is at an all-time high. Training security officers is an ongoing responsibility that’s best handled by a professional security company.